EXPLORE TÜRKIYE AND EUROPE FROM PANAMA from US$2,299

Description

Discover the best of Turkey and Europe on an unforgettable journey: Istanbul, Safranbolu, Cappadocia, Ankara, Budapest, Vienna, and Prague await you with their unique history, culture, and landscapes. Explore vibrant cities and natural wonders on a carefully designed itinerary that lets you experience authentic moments. Don’t miss this opportunity to connect with the best of both the Old Continent and the East.

Book now and secure your spot on this one-of-a-kind adventure. Your dream trip starts here!

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14Nights

6Destinations

13Accommodation

2Flights tickets

Visiting

Enlarge map

Istanbul

Safranbolu

Cappadocia

Istanbul

Budapest

Vienna

Prague

DAY 1 • PANAMA – ISTANBUL

Departure on an international flight from Tocumen International Airport, Panama. It is recommended to arrive at the airline check-in counter at least 3 hours prior to departure to allow time for baggage check and security procedures. Be sure to bring all necessary documents, such as your passport and visa if required. Overnight flight.

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DAY 2 • ISTANBUL

Welcome to Turkey! Upon your arrival at Istanbul International Airport (IST), you will go through immigration and claim your luggage. Then, head to our designated meeting point. A representative will be waiting to assist you with your transfer to the hotel. Accommodation.

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DAY 3 • ISTANBUL

At the scheduled time, depart for the “PEARLS OF THE GOLDEN HORN & BOSPHORUS” tour (time to be confirmed by the guide). This full-day excursion includes lunch at a traditional Turkish restaurant. Visit the historic Jewish quarter in Balat, the Greek neighborhood in Fener, and enjoy stunning views of the Golden Horn. Then continue to the Church of St. George, the main Patriarchate of the Greek Orthodox Church, followed by a visit to the Suleymaniye Mosque—designed by the renowned Ottoman architect Mimar Sinan and featuring the largest dome of all the mosques in Istanbul.

Next, we’ll head to the Spice Bazaar, a charming place known for its vibrant colors and aromas—perfect for purchasing teas, herbs, dried fruits, traditional sweets, and of course, spices. The day concludes with a scenic boat ride along the Bosphorus Strait, which separates the city between Europe and Asia. Enjoy breathtaking views of Ottoman fortresses, palaces, mansions, and the bridges that connect the two continents.

Return to the hotel. Overnight stay.

Note: The order of excursions in Istanbul may be rearranged based on operational conditions such as group size, weather, traffic, or the closing days of monuments.

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DAY 4 • ISTANBUL – SAFRANBOLU

Departure for Safranbolu. On the way, we’ll stop for a walk through the streets of Yoruk Village, an old Ottoman settlement offering magnificent views. Continue on to Safranbolu, arriving with a stop at Hıdırlık Hill, a panoramic viewpoint overlooking the city. Free time for lunch (not included) in the historic old town. Return to the hotel. Dinner at the hotel. Overnight stay.

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DAY 5 • SAFRANBOLU – CAPPADOCIA

At the scheduled time, depart for Cappadocia. Along the way, there will be a stop at the stunning Salt Lake for photos. Then, visit a caravanserai, an ancient inn along the Silk Road. Dinner at the hotel and overnight stay.

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DAY 6 • CAPPADOCIA

In the early morning, we recommend taking the optional “HOT AIR BALLOON RIDE” (subject to weather conditions). The flight usually starts around 5:30 AM to take advantage of the calm winds at dawn, allowing you to enjoy the beautiful sunrise. Each balloon basket holds between 20 and 24 people, depending on the balloon. Upon arrival at the launch site (around 6:00 AM), you’ll witness the balloon being inflated—an impressive sight as the burners fill the balloon with air while it lies on the ground. Once ready, everyone boards the basket.

At approximately 8:00 AM, depart to explore this amazing region known for its fascinating and unique landscape shaped by volcanic lava over 3 million years ago. Begin with the Göreme Open-Air Museum, a monastery complex featuring chapels carved into volcanic rock and decorated with 13th-century frescoes. Continue to the region’s stunning valleys with their “otherworldly” scenery, where you can admire the iconic geological formations known as “Fairy Chimneys.” There will be a stop to enjoy incredible panoramic views of some of these famous volcanic rock valleys. Lunch en route (not included). Return to the hotel. Dinner at the hotel. Overnight stay.

Optional: You can also choose to visit one of Cappadocia’s underground cities, impressive engineering feats built by ancient local communities for protection against invasions throughout history. Afterward, visit a carpet center to learn about the handcrafted production of these treasured pieces, followed by a stop at a gemstone center featuring exclusive regional jewelry designs.

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DAY 7 • CAPPADOCIA – ANKARA – ISTANBUL

At the scheduled time, depart for Ankara for a panoramic tour of Turkey’s capital city and a visit to the Atatürk Mausoleum, dedicated to the founder of the Republic. Arrival in Istanbul. Accommodation.

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DAY 8 • ISTANBUL – BUDAPEST

Free day for personal activities. Check-out time is at 12:00 PM (guests may leave their luggage in custody until the transfer to the airport). At the appropriate time, transfer to the airport to board the flight to Budapest. Upon arrival at Budapest International Airport, a Spanish-speaking representative will welcome you and assist with your transfer to the hotel. Accommodation.

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DAY 9 • BUDAPEST

At the scheduled time, we begin our tour of Budapest’s wonders, known as the "Pearl of the Danube," a city divided by the majestic river. On the Buda Hill stands the Buda Castle, offering panoramic views, while on the Pest plain beats the vibrant cultural and nightlife heart of the city. We’ll start with a panoramic tour that connects the city’s imperial past with its dynamic present. We will visit the impressive Heroes’ Square, a monument honoring the leaders of the seven Magyar tribes who founded Hungary, then continue to the splendid Hungarian Parliament building, renowned for its stunning neo-Gothic façade overlooking the Danube. We will also see St. Stephen’s Basilica, Budapest’s largest religious temple. Overnight stay.

Optional excursions suggested:

“GUIDED TOUR TO DISCOVER THE PARLIAMENT AND THE JEWISH QUARTER” A specially designed tour to explore the Parliament, one of Budapest’s most iconic landmarks (includes entrance fee and audio guide). Then, a walk through Budapest’s Jewish Quarter will introduce you to the history and culture of Hungary’s Jewish community. You’ll visit the Great Synagogue, the second-largest in the world, and learn about the local Jewish community’s tragic Holocaust history and modern revival. The neighborhood also features vibrant street art, trendy cafés, and nightlife. We will continue to the Carl Lutz Memorial, honoring the Swiss diplomat who saved many Jews, and then to the mural of Ángel Sanz Briz, commemorating the Spanish diplomat who saved 5,000 people. Next, explore the Status Quo Synagogue designed by Otto Wagner, and visit the last remnants of the ghetto on Király Street. Before finishing, we’ll stop at the Central Market Hall and stroll along Váci Street. The tour also includes a visit to the majestic Buda Castle. Finally, we’ll conclude with a panoramic stop at the stunning Budapest Opera House to admire its impressive façade.
“NIGHT CRUISE ON THE DANUBE TO ADMIRE THE CITY LIGHTS” A magical experience that lets you admire Budapest’s architectural gems from the Danube River. As the sun sets, the buildings light up, creating a charming atmosphere. The Parliament, Chain Bridge, and Buda Castle reflect on the water, offering an unforgettable night view of the city.
“GYPSY NIGHT” Enjoy our “Gypsy Night,” a Hungarian folklore show celebrating the rich culture of Hungary’s Romani community. In a cozy setting, savor traditional Hungarian dishes starting with the famous goulash soup and delicious meats, offering an unforgettable culinary experience. You’ll also have the chance to sample famous Hungarian wines, both red and white, served unlimited during the meal. While dining, enjoy live Romani music and traditional folk dances performed by artists in traditional costumes. This is a unique opportunity to immerse yourself in Hungarian culture through its music, dance, and gastronomy.

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DAY 10 • BUDAPEST – VIENNA

We will leave Budapest and head to the capital of Austria, Vienna. On the way, there is an optional excursion to “BRATISLAVA,” the small but charming capital of Slovakia. In Bratislava, you can enjoy a stroll through the historic center, where modern sculptures and medieval monuments blend harmoniously. Highlights include St. Martin’s Church, a Gothic building that once hosted the coronations of Hungarian kings, and Michael’s Gate, one of the few city gates to have survived intact.

Arrival in Vienna, the elegant capital of Austria, a journey that will allow us to admire the Central European countryside. Upon arrival, there will be an option to enjoy a panoramic tour in the afternoon. Vienna, a city steeped in imperial history, is famous for its refined architecture found along the Ringstrasse. Here, landmarks like the State Opera and the Parliament will leave you breathless. The city was the center of Habsburg power for centuries, and its legacy is felt on every corner. In the Imperial Hofburg area, you can imagine royal life as you explore the old halls where decisions that shaped history were made. Free afternoon. Overnight stay.

Optional excursion suggested: “IMPERIAL PALACES TOUR” Explore the impressive residences of the Habsburg dynasty on this fascinating tour. We’ll start at the Hofburg Palace, with a panoramic stop to admire its architectural diversity and learn about the famous Spanish Riding School. Next, we head to Schönbrunn Palace, known as the “Beautiful Well.” Here, enjoy entrance to explore its stunning gardens and climb up to the Gloriette for magnificent views. There will also be time to visit the oldest zoo in Europe, located on the palace grounds. Finally, we’ll make a panoramic stop at Belvedere Palace, a magnificent example of Baroque architecture, before returning to the hotel.

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DAY 11 • VIENNA

Free day for personal activities. Overnight stay.

Optional excursions suggested:

“IMPERIAL MELODIES” (Includes visits to Mayerling, Seegrotte, and Baden). Begin your journey through the Vienna Woods, the northeastern extension of the Alps. The first stop is Liechtenstein Castle, a medieval fortress perched atop a cliff, famous for its stunning Gothic architecture and panoramic views of the surrounding area. This historic castle, restored in the 19th century, transports you back in time with its fairytale ambiance and connection to Austria’s noble history. Next, visit Seegrotte, a former mine used by the Nazis during World War II, where you’ll take a spectacular boat ride on Europe’s largest underground lake. Continue through the magnificent forests outside Vienna to Mayerling Hunting Lodge, known for the Mayerling tragedy and now a Carmelite convent. The tour concludes with a visit to the charming spa town of Baden, which inspired Beethoven’s 9th Symphony, where you’ll have some free time before returning.
In the evening: “DREAM MELODIES: CONCERT IN THE CITY OF MUSIC” Prepare for an unforgettable night in Vienna, the capital of classical music. On this exclusive optional tour, enjoy a spectacular concert by the famous Vienna Salon Orchestra, which has helped put the city on the world’s musical map. The event features impressive soloists who will captivate you with their talent, while the melodies of the waltzes will transport you to a world of elegance and sophistication. Every note and chord will resonate in a magical atmosphere, making the evening a unique experience. After the concert, a comfortable transfer will take you back to your hotel, where you can reflect on the wonderful night filled with music and art.

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DAY 12 • VIENNA - PRAGUE

At the scheduled time, depart for Prague. Once you arrive in the city, you'll begin with a panoramic tour of its charming historic center. This visit will allow you to admire the impressive Old Town Square, home to the famous Astronomical Clock—a marvel of medieval engineering that still keeps time with remarkable accuracy. Nearby stands the Church of Our Lady before Týn, whose Gothic towers dominate the cityscape and lend an air of mystery to the surroundings.

Continuing the tour, you’ll cross the iconic Charles Bridge, a true masterpiece that spans the Vltava River and offers some of the most unforgettable views of the city. You’ll also visit Republic Square, where you’ll find the historic Powder Tower, one of the original gates to the Old Town. Later, you'll arrive at Wenceslas Square, the site of numerous historic events, including the Velvet Revolution.

Next, you’ll explore the fascinating Jewish Quarter, which preserves a rich cultural heritage, as well as the Church of St. Nicholas—one of the finest examples of Prague’s Baroque architecture.

Throughout the tour, you’ll be enchanted by cobblestone streets, history-filled squares, and buildings that look like they belong in a fairytale. To end the day, you may choose to explore the picturesque Lesser Town (Malá Strana) on your own, stroll through the gardens of Prague Castle, or simply relax at a traditional café, enjoying a Czech beer while watching the city’s daily life go by. Overnight stay in Prague.

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DAY 13 • PRAGUE

Free day for personal activities. Accommodation.

We suggest taking the optional excursion to "KARLOVY VARY." Just two hours from Prague, visiting Karlovy Vary is an experience you won’t want to miss. This city was one of Europe’s most famous health resorts before the development of modern medicine. Our tour begins at the Karlsbad Plaza Hotel, next to the Teplá River, from where we will start discovering this charming city. We’ll visit the famous “Lázně”—rehabilitated thermal springs open to the public—where you can taste these mineral-rich waters using the traditional porcelain drinking cups sold throughout the town. As we stroll through Karlovy Vary, we’ll admire its fascinating architecture and take photos along the river. The tour ends at the opposite end of the main avenue. Afterward, you’ll have free time to explore shops known for their garnets and porcelain, which are often of excellent quality and available at better prices than in Prague.

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DAY 14 • PRAGUE

Free day for personal activities. Accommodation.

We suggest taking the optional excursion to "DRESDEN." On this tour, we will explore the charming capital of Saxony, known as the "Florence on the Elbe." We’ll begin with visits to the Hofkirche Cathedral, the Zwinger Palace, and the Semper Opera House. We’ll admire the Procession of Princes—a mural made of German porcelain—the iconic Frauenkirche, and the statue of Martin Luther. We'll take a stroll along Brühl's Terrace, the historic Altmarkt Square, and the bustling Prager Strasse. After the walking tour, you'll have free time to explore the city at your own pace.

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DAY 15 • PRAGUE – ISTANBUL

Free day for personal activities. Room check-out by 12:00 p.m. (Guests may store their luggage at the hotel until it’s time for the airport transfer). At the appropriate time, transfer to the airport to board your flight to Istanbul. Overnight on board.

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DAY 16 • ISTANBUL – PANAMA

Arrival at Istanbul International Airport. (Approximate layover time: 8 hours). Afterwards, connect with your flight back to Panama City, with a technical stop in Bogotá.

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Itinerary

Day 1: Istanbul

Day 2: Istanbul

Day 3: Istanbul

Day 4: Istanbul, Safranbolu

Day 5: Safranbolu, Cappadocia

Day 6: Cappadocia

Day 7: Cappadocia, Istanbul

Day 8: Istanbul, Budapest

Day 9: Budapest

Day 10: Budapest, Vienna

Day 11: Vienna

Day 12: Vienna, Prague

Day 13: Prague

Day 14: Prague

Day 15: Prague

Included

Round-trip airfare on the route Panama – Istanbul – Budapest – Prague – Istanbul – Panama with Turkish Airlines, economy class.

Airport–hotel–airport transfers in air-conditioned vehicles.

TÜRKIYE

3 nights in Istanbul
1 night in Safranbolu
2 nights in Cappadocia
Daily breakfast.
Dinners according to the itinerary.
Entrance fees and visits to monuments as outlined in the program.
Bosphorus tour with lunch (drinks not included).

EUROPE

2 nights in Budapest
2 nights in Vienna
3 nights in Prague
Continental breakfast (coffee, toast, and juice).
Sightseeing according to the program.
Transportation by tourist coach.
Professional Spanish-speaking guide.

Excluded

Tips for the guide in Istanbul are given at the group’s discretion; a suggested amount is USD 20 per passenger.
Mandatory tips in Europe: 75 Euros per person (to be paid on-site).
Accommodation tax in Turkey: USD 15 per person, paid directly at the destination.
Hotel tax in Europe: mandatory payment at hotel reception.
Meals not specified in the itinerary.
Beverages during meals.
Optional excursions.
Hotel surcharges for Early Check-In or Late Check-Out.
Seat selection with the airline.
Visa documentation and/or processing if required.
Any service not specified.
Medical assistance (mandatory).

Photo gallery

10 photos

Planned hotels or similar options

5 accommodations

Istanbul

Clarion Hotel Istanbul Mahmutbey

7.9

View accommodation

Cappadocia

Ramada by Wyndham Cappadocia

View accommodation

Budapest

Ramada by Wyndham Budapest City Center

8.3

View accommodation

Vienna

Hotel Rainers

8.4

View accommodation

Prague

Panorama Hotel Prague

8.3

View accommodation

IMPORTANT NOTES

TO ENHANCE YOUR EXPERIENCE

If you are a passenger with a disability, a history of surgeries, reduced mobility, or any specific medical condition you consider relevant, we recommend notifying us in advance. This will allow us to properly plan your travel package and take the necessary measures to ensure your well-being, comfort, and a safe and enjoyable travel experience.

AIRLINE TICKETS

Flight itineraries may be subject to changes in departure times, but the travel date will remain the same.
Airline and program taxes are subject to change without prior notice. In the event of an increase in airfare taxes or fees—due to airline policy and/or hotel taxes, government fees, or surcharges—these differences must be covered by the passenger, even if partial or full payment has already been made, in order to provide the service.

HOTELS

The hotels listed are for reference only and are commonly used for this type of trip. However, confirmed hotels may be different but of the same category.
TRIPLE ROOMS: In addition to the double bed, a rollaway bed will be provided. This is subject to availability at the time of booking.
Requests such as cribs or bed types (Twin, King, Queen) are also subject to availability at the hotel at the time of booking.

ITINERARY

The itinerary may be modified due to road conditions, weather, other unforeseen circumstances, or availability at the time of booking.
The order of activities may change, but this will not affect the overall content of the itinerary.
Travel documents will be delivered 8 days prior to the departure date.

TOURS AND EXCURSIONS

The guide may adjust the order of scheduled visits for logistical, operational, or weather-related reasons while maintaining all contracted services.
If an activity cannot take place due to force majeure, a refund for that activity may be requested.
We are not responsible for services booked through other providers.

CHILD POLICY

Infants (under 1.99 years): Only pay airline taxes. The exact amount will be confirmed at the time the ticket is issued. However, if the infant requires a special seat or any additional equipment for the vehicle, please inform us at the time of booking so we can accommodate these needs.
Children (2 to 6 years): Children in this age group pay the child rate.
Children (7 years and older): Children in this age group pay the adult rate.
Room occupancy: The maximum number of children sharing a room with parents is subject to each hotel’s policies.
Documentation: All minors must be accompanied by a parent or legal guardian. At check-in, a valid ID, passport, or birth certificate must be presented.

VISA

Please check whether a visa or any other travel document is required to enter the destination country based on your country of residence. It is the passenger’s responsibility to ensure they have the proper documentation to enter the country.

DEPOSITS

Deposits are NON-REFUNDABLE.

ZETTA TRAVEL GROUP LLC is registered with the State of Florida as a Seller of Travel. Registration No. ST45346

Zetta Travel, along with its affiliates and subsidiaries (hereinafter, "the Company," "We," or "Our"), respects your privacy and is committed to protecting it by adhering to this policy. This policy explains the types of information we may collect from you or that you provide to us when you visit our website (the "Website") or our social media platforms under our control, as well as our practices regarding the collection, use, storage, protection, and disclosure of such information.

This policy applies to the information we collect:

Through this Website.
By phone, email, text messages, and other electronic communication methods between you and us.
Through mobile and desktop applications that you download from this Website, which provide a dedicated interaction outside of the browser between you and our Website.
When you interact with our advertising and applications on third-party websites and services, provided that such applications or advertisements include links to this Website.

Please read this policy carefully to understand our practices regarding your information and how we handle it. If you do not agree with our policies and practices, we suggest that you do not use our Website. By accessing or using our Website, you agree to the terms of this privacy policy. Please note that this policy may be updated periodically (see the "Changes to Our Privacy Policy" section). Your continued use of the Website after such changes are posted constitutes your acceptance of those changes, so we encourage you to review the policy regularly to stay informed about updates.

We collect various types of information from and about users of our Website, including the following categories:

Purchase Information: Data related to your transactions in our stores, on the Website, or through our mobile apps, such as the products you purchase, purchase frequency, and any rewards or promotions associated with those purchases.
Personal Information: Any information by which you may be personally identified, either through your account with us or otherwise, such as your name, mailing address, email address, phone number, or other identifiers that allow us to contact you both online and offline (hereinafter referred to as "Personal Data"). The collection of this information is essential for providing our services to you.
Device and Usage Information: Data about your internet connection (ISP), IP address, device identifiers, mobile ad IDs, the website that referred you to our site, details of the ads you click or hover over, cookies, analytics, the device used to access our Website, and details about your usage. We use cookies, web beacons, and similar technologies to collect this information.
Location Information: Information about the location of your device, such as GPS data, to enhance or facilitate our services. This includes enabling features on our websites or mobile apps that provide you with information about nearby offers, allow you to place orders and make payments remotely, or receive certain products through third-party providers. If you wish to opt out of location information collection, please see the "Options on How We Use and Disclose Your Information" section or contact us as indicated in the "Contact Information" section.
Public Information: Some of the information we collect is publicly available. Additionally, we may obtain information about you from third parties and other companies.

This data collection allows us to provide you with a more personalized experience and improve our services. We collect the following information from various sources:

Directly from you, when you provide it to us.
Automatically, as you browse our Website. Some data, such as your internet connection, the device you use to access the Website, and usage details, are collected automatically. Automatically collected information may include usage details, IP addresses, location, and information collected through cookies and other tracking technologies.
Through third-party providers and analytics products, such as Google Analytics, to obtain, compile, and analyze information about how users interact with our Website. These providers may set cookies in your browser or mobile device or read existing cookies. Google Analytics, in particular, may also receive information about you from apps associated with Google. The information obtained by Google Analytics is not combined with personally identifiable data. If you wish, you can control the information provided to Google and opt out of certain ads using the methods outlined at Google Privacy Partners.
From third parties, such as our business partners, affiliates, and agents.

Information You Provide to Us

The information we collect on or through our Website may include:

General Data and Personal Data (those that allow you to be identified, such as your name, postal address, phone number, email address, date of birth, nationality, and passport details), as well as transaction-related information, such as credit/debit card details when making a purchase.
Information provided when filling out forms on the Website, such as when registering to use the site, subscribing to our services, posting content, or requesting additional services. We also collect information when you enter a contest or promotion sponsored by us or report issues with the site.
Correspondence records, including email addresses, if you communicate with us.
Responses to surveys that we may request for research purposes.
Transaction details made through our Website, as well as information necessary to complete your purchases and trips. You may be required to provide financial information, such as credit or debit card details, to process an order.
Search queries and preferences through the use of the Website, including the option to share your location information with us and our web applications.

This data collection allows us to provide you with a personalized experience, facilitate our operations, and improve the services we offer you.

You may also provide information, feedback, or photographs to be posted or displayed (hereinafter, "User Contributions") in public areas of our Website or transmitted to other users of the Website or to third parties (collectively, "User Contributions"). Please note that your User Contributions are posted and shared at your own risk. While we offer options to limit access to certain pages and privacy settings through your account profile, no security measure is completely foolproof. Additionally, we cannot control how other users of the Website interact with your User Contributions. Therefore, we cannot guarantee that your contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies

While you browse and interact with our Website, we may use automated technologies to collect information about your device, browsing patterns, and activities, including:

Details of your visits to the Website, such as traffic data, access logs, and other communication data, as well as resources you access and use on the Website.
Information about your computer and internet connection, which may include your IP address, operating system, and browser type.

The information we collect automatically is generally statistical in nature and does not contain personally identifiable information. However, we may link this information with personal data we have collected from other sources or received from third parties. This process helps us improve the functionality of our Website and provide you with more efficient and personalized service, including:

Estimating the size of our audience and website usage patterns.
Storing information about your preferences, which allows us to customize the Website according to your interests.
Speeding up your searches within the Website.
Recognizing you when you return to the Website.

The technologies we use for automatic data collection include:

Cookies: These are small files placed on your computer’s hard drive. You can opt to disable cookies by adjusting your browser settings. However, if you choose not to accept cookies, you may not be able to access certain parts of the Website. Unless you have configured your browser to reject cookies, our system will issue cookies when you access our Website.
Flash Cookies: Some features of our Website may use locally stored objects (Flash cookies) to collect and store information about your preferences and activities on the Website. Unlike traditional cookies, Flash cookies are not managed through standard browser settings. To learn more about how to disable or delete Flash cookies, refer to the section "Options on How We Use and Disclose Your Information."
Web Beacons: Pages on our Website and emails we send may contain small electronic files known as web beacons (also called transparent gifs, pixel tags, or single-pixel gifs). These beacons allow the Company, among other things, to count users who have visited those pages or opened an email and gather statistics related to Website usage (for example, measuring the popularity of certain content or verifying the integrity of the system and server).
JavaScript: JavaScript scripts are code snippets embedded in various parts of websites and applications that facilitate various operations, such as speeding up the update of certain features or monitoring the use of various online components.
Entity Tags (ETags): ETags are HTTP code mechanisms that allow parts of websites to be stored or "cached" within your browser and validate these "caches" when the site is opened, improving performance by preventing the server from sending a full response if the content has not changed.
HTML5 Local Storage: HTML5 local storage allows data to be stored or "cached" within your browser, enabling information to be retrieved on HTML5 pages when you return to the Website.

These technologies allow us to enhance the functionality and user experience on our Website, making it better suited to your needs and preferences.

Third-Party Information Collection

Some content or applications, including advertisements, on the Website are provided by third parties, such as advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies, web beacons, or other tracking technologies, either independently or in combination, to collect information about you when you use our Website. The information they collect may be linked to your personal information or may collect data about your online activities over time and across different websites and online services.

These third parties may use this information to serve you interest-based (behavioral) advertising or other targeted content. We do not control these third-party tracking technologies or how they are used. If you have questions about targeted ads or other content, we recommend that you contact the provider responsible directly.

How We Use Your Information and Legal Bases for Processing

We process your information only when necessary for the following purposes:

Our legitimate interests: To establish and manage our relationship with you, including administrative purposes, credit assessments, marketing, and improving our Website.
To fulfill our contractual obligations: To you, our affiliates, partners, and clients, such as sending confirmations, invoices, and travel or purchase-related documentation.
Compliance with applicable laws and regulations: And our legal obligations, such as those related to accounting and tax requirements.

In some cases, we may seek your explicit consent to process your personal data. When this occurs, you may withdraw your consent at any time by contacting us as outlined in the Contact Information section. Withdrawing consent will not affect the legality of the processing based on your prior consent.

For example, we may use your information to contact you about our own products and services, as well as those of third parties that may be of interest to you. Additionally, we may use the information we collect to target ads to specific audiences of our advertisers. While we do not disclose your personal information for these purposes without your consent, if you interact with an advertisement, the advertiser may assume you meet the targeting criteria.

If you wish to opt-out of interest-based advertising, please refer to the Options on How We Use and Disclose Your Information section or contact us as detailed in the Contact Information section.

Disclosure of Your Information

We may disclose aggregated information about our users or information that does not identify any individual without restriction. However, we may disclose your personal information to the following recipients:

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business, who are obligated to maintain the confidentiality of your personal information and use it only for the purposes for which we provide it.
In the event of a corporate transaction, such as a merger, divestiture, restructuring, or sale of assets, including personal information about the users we hold as one of the transferred assets.
To third parties, including suppliers, third-party vendors, business partners, and corporate affiliates, for the legitimate purposes mentioned above.
To fulfill the purpose for which it was provided. For example, if you provide us with your email address to use the "send to a friend" feature on our Website, we will transmit the content and your address to the recipients.
For any other purpose we have disclosed to you when you provided us with your information, with your consent, where necessary.
To comply with a court order, law, or legal process, including responding to any government or regulatory requests. In such cases, we will share the information only with the appropriate agency, and will try to prevent its public disclosure, although we cannot be responsible if the agency discloses the information publicly.
To enforce our terms of use or agreements related to the Website, including billing and collections.
To protect the rights, property, or safety of VVIP, our customers, or others, which may include sharing information with other organizations to protect against fraud or reduce credit risk.

The disclosure of information in some of these cases may be necessary for proper operation and to ensure security and compliance with the law.

Options on How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide. Below are some options for controlling how we collect, use, and disclose your information when visiting our Website:

Tracking Technologies and Advertising

Browser Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are sent. If you disable or refuse cookies, some parts of our Website may not function properly.
Flash Cookies: If you want to manage Flash cookies, you can do so by following the instructions provided on the Flash player settings page on Adobe’s website.
Google Analytics: You can opt out of providing information to Google by using the Google Analytics opt-out browser add-on here, or by following the methods outlined in Google’s privacy policy.

Other Tracking Technologies

Persistent Cookies: These can be deleted by following the instructions in your web browser. Session cookies disappear after you close your browser.
Web Beacons and Entity Tags: You can reject cookies in your browser to prevent web beacons from tracking your specific activity, although some features of the Website may not function properly without cookies.
HTML5 Local Storage: You can manage how your web browser handles these technologies or reject them according to your preference.
Tracking Pixels: If you don’t wish to receive tracking pixels through emails, you can disable HTML images in your email client. This may affect your ability to view images in other emails you receive.

Location-Related Options

Disable Location Collection: You can adjust your device settings so that your location information is not shared by turning off location services in your device settings or denying permission for certain websites or mobile apps.
Device Settings: Review the relevant preferences and permissions in your mobile device or browser settings to manage location collection, which may also be derived from WiFi connection, Bluetooth, and other device settings.

Interest-Based Advertising

We do not control the collection or use of your information by third parties serving targeted ads. However, many of these third parties offer ways to opt-out of receiving interest-based ads. You can opt out of receiving targeted ads from members of the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI) by visiting their websites:

Access and Correction Rights

Access and Correction: You have the right to access and correct the personal information we hold about you. You can request this by calling 1-800-779-0660.
Opting Out of Marketing: If you do not wish for us to process your personal data for marketing purposes, you have the right to request that we refrain from doing so.
Data Deletion and Portability: Under certain circumstances, you may request the deletion of your personal data or its portability.
Exercising Your Rights: To exercise your rights or unsubscribe, you can contact us at optout@gotravelcloud.com, send a letter to the Privacy Policy Manager, Zetta Travel Group, at 3135 SW 3rd Ave, Miami, FL 33129, or call us at 1-800-779-0660.

Data Retention

We will retain your personal information only for as long as necessary to provide the services you have requested or to fulfill the purposes set out in this policy, in accordance with applicable laws.

Marketing Consent

By providing us with your personally identifiable information (PII), such as your full name, email address, and contact number, you consent to receiving telemarketing calls, text messages, and emails from Zetta Travel Group. You understand that this consent is not a condition for purchasing products or services and that you may opt out of receiving these communications at any time. You may also incur message and data fees if you receive SMS communications.

Information Security

We have implemented security measures to protect your personal information from unauthorized access, alteration, and disclosure.

Passwords and Access: If we have provided or you have chosen a password to access certain parts of our Website, it is your responsibility to keep it confidential. Avoid sharing it with others and be careful when providing information in public areas of the Website.
Transmission Risks: While we take measures to protect your information, data transmissions over the Internet are not 100% secure. The transmission of your personal information is at your own risk, and we are not responsible for bypassing privacy settings or security measures.

Changes to the Privacy Policy

Any changes we make to our privacy policy will be posted on this page, with a pop-up notice indicating that the policy has been updated. The date of the last revision of the privacy policy will be identified at the top of the page. We recommend reviewing this policy periodically to stay informed about any updates.

Contact Information

For questions or comments about this privacy policy, or to request the deletion or modification of the information collected, you can contact us:

Email: privacy@zettatravel.com
Address: Privacy Policy Manager, Zetta Travel Group, 1110 Brickell Avenue, Ste. 400, Miami FL 33131
Phone: 1-800-976-0977

The Privacy Policy Manager will act as the responsible party for addressing any complaints or discrepancies you may have about this policy.

This section of options provides you with tools to exercise meaningful control over your personal information, helping to ensure your preferences and rights are respected in accordance with applicable law.